Help & FAQ

The tips you kept (card and cash, minus tip-out), your base pay for the hours worked, and any automatic gratuities, divided by your hours. Shifts logged without hours count toward your totals but not your hourly rate.

Automatic gratuities and service charges are paid as wages, not tips, so they don’t count as qualified tips for the federal tip deduction. Tipio adds them to what you earned but keeps them out of your tip totals.

Two, for example a main job and a side gig, each with unlimited shifts. Tipio Pro adds a third job and more. You’re never charged per job.

A federal income tax deduction for tips in tax years 2025 to 2028 (26 U.S.C. §224): up to $25,000 of qualified tips per return. Your job must be on the Treasury’s list of jobs that customarily received tips, and the tips must be on your W-2, a 1099 or Form 4137. It shrinks once modified AGI passes $150,000 ($300,000 joint). Automatic gratuities don’t count, and Social Security, Medicare and state taxes may still apply. The Taxes tab shows where you stand: an estimate, not tax advice.

If your tips at a job add up to $20 or more in a month, you report them to that employer by the 10th of the next month (IRS Publication 531). The Taxes tab shows each job’s cash, card, paid-out and kept tips for last month and this month so far.

No. It’s for personal record-keeping only: a record of what you enter. Totals are estimates; your W-2 and a tax professional have the final word. Tipio doesn’t file anything with the IRS or your employer, and it isn’t affiliated with or endorsed by the IRS.

On this iPhone, and in your iPhone and iCloud backups. They never go to a server, even if you sign in. With Pro, iCloud backup also keeps a copy in your own private iCloud, and the daily copy to a folder (free) puts one in a folder you pick.

Export a CSV from your old app or spreadsheet, save it to Files, then tap Import CSV or restore a backup in Settings › Your data. You’ll see a preview first, and duplicates are skipped.

With Pro’s iCloud backup on, sign in to the same Apple Account on the new iPhone and open Tipio: your shifts come back by themselves. Without Pro, turn on Daily copy to a folder (Settings › Backups) and pick a folder in iCloud Drive; on the new iPhone, choose the same folder and Tipio offers to restore. Setting up the new iPhone from your old one’s backup brings your shifts too. Then tap Restore purchases to bring Pro back.

Settings › Subscription & purchases lists every Tipio Pro purchase on your Apple Account. Apple keeps the full record of what you’ve bought and any refunds: iPhone Settings › your name › Media & Purchases › View Account › Purchase History, or reportaproblem.apple.com.

In Settings, tap Manage subscription under Tipio Pro (or iPhone Settings › your name › Subscriptions › Tipio Pro), then Cancel Subscription. Cancel at least 24 hours before the trial or period ends; Pro stays until then. Deleting Tipio, your data or your Tipio account doesn’t cancel it.

Use the same Apple Account and tap Restore purchases in Settings › Subscription & purchases. Lifetime and subscriptions both come back, and nothing is charged again.

The free version shows one small ad from Google at the end of your shifts list, which keeps Tipio free. It never covers your numbers, and Tipio Pro removes it. To stop ad tracking: iPhone Settings › Privacy & Security › Tracking › Tipio. Your shifts and tips are never shared.

Tipio › Settings › Delete all data (the last row) erases your shifts, jobs and settings from this iPhone; with Pro you choose whether your iCloud copies go too. If you signed in, Settings › Account › Delete account deletes the account from our server (it doesn’t cancel a subscription). To ask what we hold about you, or to have it deleted or corrected, email us with “Privacy request” in the subject.

iPhone Settings › Privacy & Security › Tracking › Tipio stops ad tracking. Tipio › Settings › Privacy & security › Ad privacy choices changes your ad consent where Google’s rules apply. Tipio Pro removes ads. Your shifts and tips are never shared.